CASE STUDY

Responding to Logistics Emergencies for Automotive Distribution in the Lyon Region.

Automotive sector player specialized in the distribution and preparation of vehicles and spare parts in Auvergne-Rhône-Alpes, this professional needed to orchestrate fast and reliable flows to serve its B2B network. Activity peaks and the diversity of deliveries made traditional management difficult, especially during last-minute requests. With a vehicle availability rate of 99.96%, our transport team enabled the planning and execution of urgent routes while ensuring flexibility on all shipments and the responsiveness demanded by the sector.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of vehicles and automotive parts; main base in Lyon; services dealerships and workshops in Auvergne-Rhône-Alpes.

Volume & seasonality

Average of 14 shipments per month with peaks during March-June period (+21%).

Units & packaging

Custom goods 370x160x140 cm secured with tie-down straps and anti-slip mats, total shipment weight between 2,000 and 7,500 kg.

Delivery constraints

Narrow time windows (8 am–10 am and 2 pm–4 pm), unloading assistance, all-risk insurance.

Targets

Provide transport visibility, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4–6 hours, transport cost reduction of over 14%

Lyon→Orleans transit time

756

€

Example job price (Premium)

175

Number of transports in 2025

98.4%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Lyon → Orleans	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	7 h	756 €
Lyon → Grenoble	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	2 h	370 €
Lyon → Perpignan	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	8 h	457 €
Lyon → Roubaix	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	25 h	1241 €
Lyon → Getafe	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	21 h	1112 €
Lyon → Rotterdam	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	15 h	828 €

Orleans

Grenoble

Perpignan

Roubaix

Getafe

Rotterdam

Lyon

Before/after (last 6 months)

-0,11

Cost per shipment

-3h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez