CASE STUDY

Responsiveness and availability for shipping sensitive optoelectronic equipment across Europe.

A specialist in electronic and optoelectronic solutions, this manufacturer needed to secure and accelerate the delivery of high-precision sensors to its industrial partners. Faced with the need to handle urgent requests throughout France and Europe, rapid vehicle availability and flexibility were crucial. With a vehicle availability rate of 99.97% and the ability to arrange same-day or next-day pickups, DONE Deliveries ensured flow continuity while keeping delivery times under control.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of optoelectronic equipment; production site in Besançon; shipments to industry in France and Europe.

Volume & seasonality

An average of 14 shipments per month with peaks during March-June period (+20%)

Units & packaging

Custom goods 250x140x120 cm, 2 to 5 units per shipment, secured with lashing straps and corner protection, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Same-day pickup, loading assistance, delivery with mandatory prior call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.6% of orders placed, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 8%

Besançon→Rodez transit time

641

€

Example job price (Premium)

205

Number of transports in 2025

99.11%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Besançon → Rodez	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	11 h	641 €
Besançon → Nice	5x palette EU, 120x80 cm, 900 kg	VAN	26 h	100 €
Besançon → Tourcoing	2x palette EU, 120x80 cm, 300 kg	VAN	9 h	340 €
Besançon → Grenoble	2x palette EU, 120x80 cm, 300 kg	VAN	6 h	300 €
Besançon → Zaragoza	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur	33 h	1083 €
Besançon → Mechelen	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	10 h	387 €

Rodez

Nice

Tourcoing

Grenoble

Zaragoza

Mechelen

Besançon

Before/after (last 6 months)

-0,21

Cost per shipment

-2h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez