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Responsiveness and reliability for B2B distribution of custom wood components in France.
CASE STUDY

Responsiveness and reliability for B2B distribution of custom wood components in France.

An artisanal carpentry specialist, expert in designing customized woodwork for construction professionals, faced highly variable demand and short delivery deadlines. Thanks to a transport setup with 99.96% vehicle availability and the ability to secure a truck in emergencies, the provider managed to cover activity peaks and efficiently meet needs throughout Western France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Carpentry specializing in custom manufacturing for construction companies; main site in Deux-Sèvres; distribution of wood products across Western France and Nouvelle-Aquitaine.

Volume & seasonality

Average of 14 shipments per month with peaks during February-May (+37%)

Units & packaging

Custom goods 300x150x120 cm, secured by tie-down straps and corner protectors, total shipment weight around 2,700 kg.

Delivery constraints

Same-day delivery, security cord for customs, GPS tracking.

Targets

Reduction in transit time by more than 3h, immediate access to POD/CMR

Objectives

Average transit faster by 4-5h, all documents available on the Done Space platform, transport cost reduction of over 16%
10
 h
Bressuire→Arras transit time
354
 €
Example job price (Premium)
190
Number of shipments in 2025
99.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bressuire
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
10
 h
354
 €
Bressuire
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
642
 €
Bressuire
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN
1
 h
250
 €
Bressuire
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
2
 h
187
 €
Bressuire
Norderstedt
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
23
 h
642
 €
Bressuire
Maastricht
8x palette EU, 120x80 cm, 5 100 kg
Porteur
28
 h
1237
 €
Arras
Metz
Cholet
Angers
Norderstedt
Maastricht
Bressuire

Before/after (last 6 months)

-0,25
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

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