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Responsiveness and reliability for professional equipment logistics in Brittany.
CASE STUDY

Responsiveness and reliability for professional equipment logistics in Brittany.

A recognized player in the design and installation of equipment for professional kitchens needed to transport fragile and bulky goods within short timeframes, especially during periods of high regional activity. Thanks to real-time tracking, 24/7 supervision, and proactive notifications, the logistics solution ensured timely delivery of flows between workshops and sales outlets in Brittany, while minimizing the risk of delays.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in professional kitchen equipment and weighing systems; operations focused on Brittany, serving restaurants, hotels, and regional businesses.

Volume & seasonality

An average of 9 shipments per month with peaks during May-August (+29%)

Units & packaging

Custom goods 300x150x120 cm secured by lashing straps and anti-slip mats, total weight per shipment between 2,500 and 6,000 kg.

Delivery constraints

Same-day delivery, safety rope for customs, delivery with mandatory pre-call.

Targets

Immediate access to POD/CMR, transit time reduced by over 3 hours

Objectives

All documents available on the DONE Space platform, average transit time 4-9 hours faster, transportation cost reduced by over 19%
17
 h
Pont-l’Abbé→Mulhouse transit time
50
 €
Example job price (Premium)
135
Number of transports in 2025
98.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pont-l’Abbé
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
17
 h
50
 €
Pont-l’Abbé
Valence
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
17
 h
526
 €
Pont-l’Abbé
Marseille
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
34
 h
1144
 €
Pont-l’Abbé
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
18
 h
611
 €
Pont-l’Abbé
Rome
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
32
 h
1560
 €
Pont-l’Abbé
Madrid
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
22
 h
772
 €
Mulhouse
Valence
Marseille
Montpellier
Rome
Madrid
Pont-l’Abbé

Before/after (last 6 months)

-0,17
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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