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Secure and direct deliveries for high-end jewelry B2B logistics in France and Europe.
CASE STUDY

Secure and direct deliveries for high-end jewelry B2B logistics in France and Europe.

A player in the jewelry sector, manufacturing high-end collections for the European market, faced the need to guarantee fast and damage-free deliveries of delicate goods to its French and European distributors. By using suitable vehicles and direct delivery without reloading, our transport team reduced the risk of delay or damage, while ensuring smooth distribution across several key markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end jewelry manufacturer; headquarters in the Île-de-France region; B2B distribution to retailers in France, Italy, and Belgium.

Volume & seasonality

An average of 18 shipments per month with peaks during the September-November period (+40%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured with anti-slip mats and corner protectors, total weight per shipment between 450 and 1,300 kg.

Delivery constraints

Same-day pickup, loading assistance, delivery with mandatory pre-call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability for 99.68% of orders placed, transport tracking and notifications by email on the Done Space platform, transport cost reduction of over 19%
25
 h
Saint-Avold→Caen transit time
100
 €
Example job price (Premium)
169
Number of transports in 2025
99.43%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Avold
Caen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
25
 h
100
 €
Saint-Avold
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
927
 €
Saint-Avold
Grenoble
16x palette EU, 120x80 cm, 7 400 kg
Porteur
24
 h
1229
 €
Saint-Avold
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
444
 €
Saint-Avold
Antwerp
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
413
 €
Saint-Avold
Martorell
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
19
 h
1185
 €
Caen
Angers
Grenoble
Auxerre
Antwerp
Martorell
Saint-Avold

Before/after (last 6 months)

-0,22
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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