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Secure and undamaged deliveries for the individual home construction sector in France.
A major player in individual home construction was facing challenges with the reliability of deliveries for fragile materials and equipment to its sites in France. Thanks to a rigorous carrier selection process and reinforced quality control, our transport team was able to guarantee a damage-free delivery rate of 99.97%. This approach secured site supply, optimized scheduling management, and strengthened trust in sensitive regional flows.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Specialist in individual home construction; main site in Lorraine, deliveries of materials and equipment to sites in the Grand Est and neighboring regions.
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Volume & seasonality
Average of 17 shipments per month, with peaks during March-July period (+33%)
Units & packaging
Custom goods 320x150x120 cm secured with tie-down straps and corner protections, total weight per shipment between 2,800 and 6,000 kg.
Delivery constraints
Fixed loading times, unloading assistance, fast proof of delivery.
Targets
Trucks available on demand, enable transport visibility
Objectives
Average truck availability of 99.52% on orders placed, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 17%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Neufchâteau → Nancy | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 2 h | 150 € |
Neufchâteau → Limoges | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 9 h | 713 € |
Neufchâteau → Metz | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 2 h | 407 € |
Neufchâteau → Caen | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 24 h | 757 € |
Neufchâteau → Mainz | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 6 h | 341 € |
Neufchâteau → Barcelona | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 16 h | 1057 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
