CASE STUDY

Secure customized delivery of carpentry and wood fittings throughout Rhône-Alpes.

An industrial company in the building sector specialized in the manufacturing and installation of wood elements needs to deliver large and sensitive items to construction sites and public facilities throughout the Rhône-Alpes region. The main challenges were safely handling custom pieces, avoiding any damage during transport, and ensuring precise delivery windows for project coordination. By utilizing a strict carrier vetting process and achieving a damage-free delivery rate of 99.97%, DONE Deliveries ensured consistent reliability and shipment integrity, regardless of season or site specifics.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and installer of woodwork for buildings and interior fit-out; based in the Lyon area; delivers wood joinery and structures to private and public sites in Rhône-Alpes and neighboring regions.

Volume & seasonality

An average of 11 shipments per month with peaks during the March-June period (+38%)

Units & packaging

Custom goods 320x150x120 cm, secured with lashing straps and protective corners, average weight per shipment between 1,900 and 4,800 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, delivery requires mandatory prior call.

Targets

Transit time reduction by over 4 hours, trucks available on demand

Objectives

Average transit time improved by 4-9 hours, average truck availability at 99.66% of orders placed, transport costs reduced by over 16%

Oullins→Montpellier transit time

794

€

Example job price (Premium)

197

Number of transports in 2025

98.99%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Oullins → Montpellier	8x palette EU, 120x80 cm, 5 100 kg	Porteur	7 h	794 €
Oullins → Nice	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	8 h	50 €
Oullins → Toulouse	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	8 h	715 €
Oullins → Perpignan	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	7 h	676 €
Oullins → Ciampino	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	18 h	1145 €
Oullins → Augsburg	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	13 h	504 €

Montpellier

Nice

Toulouse

Perpignan

Ciampino

Augsburg

Oullins

Before/after (last 6 months)

-0,21

Cost per shipment

-6h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez