An industrial company specializing in the distribution of tools and portable machines for professionals was facing major challenges related to goods protection and delivery reliability across the country. Through strict carrier selection and a rigorous verification process, the provider ensured an exceptional rate of damage-free deliveries, which is essential for preserving the integrity of precision tools during regional and national shipments.

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Distributor of professional tools and woodworking machines; based in the Toulouse region; B2B deliveries to material dealers, workshops, and specialized stores throughout France.
Average of 25 shipments per month with peaks during September–December period (+35%)
Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,400 and 4,500 kg.
Same-day pickup, tailgate + pallet jack, delivery with mandatory prior call.
Trucks available on demand, immediate access to pod/cmr
Average truck availability at 99.64% of placed orders, all documents available on the DONE Space platform, transport cost reduction of more than 8%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Torcy → Nancy | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 11 h | 1184 € |
Torcy → Limoges | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 25 h | 912 € |
Torcy → Amiens | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 2 h | 162 € |
Torcy → Mulhouse | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 12 h | 489 € |
Torcy → Alkmaar | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 9 h | 683 € |
Torcy → Dietzenbach | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 12 h | 729 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a rate of 99.2% on-time loadings and 98.7% on-time deliveries. In the event of significant delays due to our fault, freight fees can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% rate of damage-free deliveries.
By default, each transport is covered by carrier liability insurance (CMR) with limits up to €300,000 per claim. For high-value goods, it is possible to add, during booking, an 'all risks' Cargo insurance that covers nearly the total value of the goods.
European countries
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Refresh the page and try again. If the problem persists, please contact us.
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