CASE STUDY

Secure deliveries for the distribution of professional portable machines in France.

An industrial company specializing in the distribution of tools and portable machines for professionals was facing major challenges related to goods protection and delivery reliability across the country. Through strict carrier selection and a rigorous verification process, the provider ensured an exceptional rate of damage-free deliveries, which is essential for preserving the integrity of precision tools during regional and national shipments.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of professional tools and woodworking machines; based in the Toulouse region; B2B deliveries to material dealers, workshops, and specialized stores throughout France.

Volume & seasonality

Average of 25 shipments per month with peaks during September–December period (+35%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,400 and 4,500 kg.

Delivery constraints

Same-day pickup, tailgate + pallet jack, delivery with mandatory prior call.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.64% of placed orders, all documents available on the DONE Space platform, transport cost reduction of more than 8%

Torcy→Nancy transit time

1184

€

Example job price (Premium)

Number of shipments in 2025

99.94%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Torcy → Nancy	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	11 h	1184 €
Torcy → Limoges	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	25 h	912 €
Torcy → Amiens	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	2 h	162 €
Torcy → Mulhouse	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	12 h	489 €
Torcy → Alkmaar	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	9 h	683 €
Torcy → Dietzenbach	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	12 h	729 €

Nancy

Limoges

Amiens

Mulhouse

Alkmaar

Dietzenbach

Torcy

Before/after (last 6 months)

-0,13

Cost per shipment

-4h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez