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Secure event logistics with an exceptional damage-free delivery rate.
CASE STUDY

Secure event logistics with an exceptional damage-free delivery rate.

Company specialized in managing and organizing sports and cultural events in the Provence-Alpes-Côte d’Azur region. For transporting its event equipment between sites, it had to guarantee speed, security, and integrity—even during volume peaks. Thanks to a strict carrier verification process and a 99.97% damage-free delivery rate, DONE Deliveries ensured the mobility of all equipment while minimizing transport-related risks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Operator of venues and major event organizer; based in Marseille and active in Provence-Alpes-Côte d’Azur; provides event supplies throughout France and Europe.

Volume & seasonality

Average of 25 shipments per month with peaks during April–July period (+23%)

Units & packaging

Custom goods 320x150x130 cm secured with tie-down straps and corner protectors, total weight per shipment between 3,000 and 7,000 kg.

Delivery constraints

Fixed loading times, loading assistance, all-risks insurance.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.06% of shipments delivered on time, transport cost reduction of over 19%
13
 h
Marseille→Strasbourg transit time
674
 €
Example job price (Premium)
172
Number of transports in 2025
99.06%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Strasbourg
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
674
 €
Marseille
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
404
 €
Marseille
Rouen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
16
 h
513
 €
Marseille
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
650
 €
Marseille
Utrecht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
20
 h
714
 €
Marseille
Norderstedt
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
50
 h
1949
 €
Strasbourg
Perpignan
Rouen
Tarbes
Utrecht
Norderstedt
Marseille

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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