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Secure sensitive laboratory equipment deliveries across Europe with a verified network.
CASE STUDY

Secure sensitive laboratory equipment deliveries across Europe with a verified network.

A supplier specializing in laboratory equipment and consumables needed to guarantee the safety and integrity of its B2B shipments, including fragile and high-value items, to multiple European countries. Thanks to a strict carrier selection process and a 99.97% damage-free delivery rate, DONE Deliveries met requirements for reliability and traceability, enabling this distributor to build its reputation among institutional and private clients while managing logistical risks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of laboratory equipment and consumables; based in the Auvergne-Rhône-Alpes region; B2B deliveries to laboratories and research institutions in Western and Southern Europe.

Volume & seasonality

Average of 8 shipments per month, with peaks during June-September period (+12%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,100 and 2,600 kg.

Delivery constraints

Same-day delivery, unloading assistance, secure parking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.24% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, transport cost reduction over 20%
3
 h
Le Mans→Rennes transit time
501
 €
Example job price (Premium)
152
Number of shipments in 2025
99.24%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Le Mans
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
501
 €
Le Mans
Vannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
100
 €
Le Mans
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
2
 h
275
 €
Le Mans
Niort
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
307
 €
Le Mans
Ulm
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
30
 h
892
 €
Le Mans
Milan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
629
 €
Rennes
Vannes
Chartres
Niort
Ulm
Milan
Le Mans

Before/after (last 6 months)

-0,11
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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