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Secured direct deliveries for custom retaining wall solutions in France.
CASE STUDY

Secured direct deliveries for custom retaining wall solutions in France.

A specialist in the distribution of construction materials, particularly prefabricated systems for retaining walls, based in Auvergne; faced with the challenge of delivering large and sensitive blocks without damage or delays. The transport provider responded with direct deliveries without reloading, adapted vehicles, and a high level of cargo security across all of France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of prefabricated solutions for retaining walls; main warehouse in Puy-de-Dôme; supplies construction companies throughout France.

Volume & seasonality

Average of 15 shipments per month with peaks during March-June period (+25%)

Units & packaging

Custom cargo 320x150x130 cm, secured with tie-down straps and corner protectors, total weight per shipment between 2,500 and 7,000 kg.

Delivery constraints

Same day delivery, unloading assistance, GPS tracking.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability for 99.53% of orders placed, all documents available on the DONE Space platform, transport cost reduction of over 9%
11
 h
Issoire→Metz transit time
703
 €
Example job price (Premium)
105
Number of shipments in 2025
99.48%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Issoire
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
703
 €
Issoire
Colmar
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
693
 €
Issoire
Caen
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
395
 €
Issoire
Rouen
16x palette EU, 120x80 cm, 7 400 kg
Porteur
24
 h
931
 €
Issoire
Waterloo
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
437
 €
Issoire
Antwerp
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
14
 h
729
 €
Metz
Colmar
Caen
Rouen
Waterloo
Antwerp
Issoire

Before/after (last 6 months)

-0,24
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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