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Securing and ensuring reliability for sensitive industrial optical shipments through advanced carrier verification.
An optical manufacturer specializing in components for industrial vision sought to transport its high-precision products to automation companies internationally. The main challenges were the protection of fragile goods and minimizing incidents during transfer. The transport provider implemented a rigorous carrier selection process, ensuring a damage-free delivery rate of 99.96%, which is crucial for maintaining the integrity of optical equipment over long distances, primarily in Western and Central Europe.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Manufacturer of optical solutions for industrial vision; main production site in Île-de-France; B2B deliveries to Germany, Switzerland, and Italy.
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Volume & seasonality
Average of 20 shipments per month with peaks during September-November (+41%)
Units & packaging
EU pallets 120x100 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 3,800 kg.
Delivery constraints
Narrow time slots (9 am–12 pm and 1 pm–3 pm), loading assistance, delivery with mandatory prior call.
Targets
Trucks available on demand, reduction of transit time by over 2h
Objectives
Average truck availability at 99.5% of orders placed, transit time faster by 4-7h, transport cost reduction of over 15%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Grenoble → Niort | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 12 h | 50 € |
Grenoble → Dijon | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 6 h | 328 € |
Grenoble → Tarbes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 11 h | 892 € |
Grenoble → Le Havre | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 13 h | 490 € |
Grenoble → Getafe | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 21 h | 708 € |
Grenoble → Hamburg | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 47 h | 1294 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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