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Securing and ensuring reliability for sensitive industrial optical shipments through advanced carrier verification.
CASE STUDY

Securing and ensuring reliability for sensitive industrial optical shipments through advanced carrier verification.

An optical manufacturer specializing in components for industrial vision sought to transport its high-precision products to automation companies internationally. The main challenges were the protection of fragile goods and minimizing incidents during transfer. The transport provider implemented a rigorous carrier selection process, ensuring a damage-free delivery rate of 99.96%, which is crucial for maintaining the integrity of optical equipment over long distances, primarily in Western and Central Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of optical solutions for industrial vision; main production site in Île-de-France; B2B deliveries to Germany, Switzerland, and Italy.

Volume & seasonality

Average of 20 shipments per month with peaks during September-November (+41%)

Units & packaging

EU pallets 120x100 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 3,800 kg.

Delivery constraints

Narrow time slots (9 am–12 pm and 1 pm–3 pm), loading assistance, delivery with mandatory prior call.

Targets

Trucks available on demand, reduction of transit time by over 2h

Objectives

Average truck availability at 99.5% of orders placed, transit time faster by 4-7h, transport cost reduction of over 15%
12
 h
Grenoble→Niort transit time
50
 €
Example job price (Premium)
81
Number of transports in 2025
98.45%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Grenoble
Niort
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
50
 €
Grenoble
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
6
 h
328
 €
Grenoble
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
11
 h
892
 €
Grenoble
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
490
 €
Grenoble
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
21
 h
708
 €
Grenoble
Hamburg
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
47
 h
1294
 €
Niort
Dijon
Tarbes
Le Havre
Getafe
Hamburg
Grenoble

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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