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Securing and Managing Pan-European Logistics for Sensitive Office Equipment.
CASE STUDY

Securing and Managing Pan-European Logistics for Sensitive Office Equipment.

Active in the refurbishment and B2B distribution of office equipment across several European markets, this supplier had to ensure the reliability, integrity, and traceability of its logistics flows while meeting its eco-responsible commitments. Thanks to a network of verified carriers, a vehicle availability rate of 99.98%, and secure load management, DONE Deliveries strengthened flow continuity, reduced damage risks, and optimized pan-European expansion in a sector demanding high traceability.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the refurbishment and distribution of office equipment; main site in the Rhône-Alpes region; regular flows to Central and Western Europe.

Volume & seasonality

Average of 8 shipments per month with peaks during April-July period (+24%)

Units & packaging

Custom goods 240x150x130 cm secured with lashing straps and corner protectors, average weight per shipment 1,200 to 2,800 kg.

Delivery constraints

Fixed delivery hours, security cord for customs, GPS tracking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability at 99.67% of orders placed, transport cost reduction of over 18%
8
 h
Palaiseau→Mulhouse transit time
670
 €
Example job price (Premium)
160
Number of transports in 2025
99.05%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Palaiseau
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
670
 €
Palaiseau
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
3
 h
454
 €
Palaiseau
Niort
16x palette EU, 120x80 cm, 7 400 kg
Porteur
9
 h
915
 €
Palaiseau
Rodez
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
11
 h
748
 €
Palaiseau
Dortmund
2x palette EU, 120x80 cm, 300 kg
VAN
10
 h
387
 €
Palaiseau
Waterloo
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
388
 €
Mulhouse
Amiens
Niort
Rodez
Dortmund
Waterloo
Palaiseau

Before/after (last 6 months)

-0,16
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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