Home
Securing B2B distribution of custom healthcare products between logistics centers and specialist practitioners.
CASE STUDY

Securing B2B distribution of custom healthcare products between logistics centers and specialist practitioners.

A specialist in personalized medical devices, this manufacturer needed to ensure deliveries without disruption or damage to vision professionals in France and Europe. Thanks to a solution focused on direct delivery without reloading or transshipment, the transport team minimized risks of delays and damage to fragile products. This improved shipment reliability and recipient satisfaction in a sector where logistical consistency is essential.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer specializing in custom medical devices; main site in Île-de-France; B2B deliveries to logistics centers and specialist practitioners in France, Belgium, and Spain.

Volume & seasonality

Average of 9 shipments per month with peaks during February–May (+35%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, securing straps and anti-slip mats, total weight per shipment from 950 to 1,800 kg.

Delivery constraints

Narrow time windows (9 am–12 pm and 1 pm–4 pm), tail lift, comprehensive insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 99.13% of shipments delivered on time, transport cost reduction of over 14%
8
 h
Saint-Michel-de-Saint-Geoirs→Troyes transit time
611
 €
Example job price (Premium)
136
Number of transports in 2025
99.13%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Michel-de-Saint-Geoirs
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
611
 €
Saint-Michel-de-Saint-Geoirs
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
5
 h
566
 €
Saint-Michel-de-Saint-Geoirs
Perpignan
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
646
 €
Saint-Michel-de-Saint-Geoirs
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
15
 h
498
 €
Saint-Michel-de-Saint-Geoirs
Duisburg
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
30
 h
1398
 €
Saint-Michel-de-Saint-Geoirs
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
422
 €
Troyes
Marseille
Perpignan
Vannes
Duisburg
Maastricht
Saint-Michel-de-Saint-Geoirs

Before/after (last 6 months)

-0,13
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options