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Securing B2B logistics for innovative home appliances across Europe.
CASE STUDY

Securing B2B logistics for innovative home appliances across Europe.

An industrial company specializing in connected household appliances faced high logistical demands, particularly for the fast and intact delivery of fragile goods to multiple European markets. Through strict carrier selection and a 99.97% damage-free delivery rate, DONE Deliveries was able to guarantee safety and reliability for every shipment, minimizing risks while ensuring full traceability of shipments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer of innovative and sustainable household appliances; main manufacturing and storage in the Île-de-France region; B2B shipments to France, the Benelux, and Germany.

Volume & seasonality

An average of 19 shipments per month with peaks during March-June (+31%)

Units & packaging

Custom goods 260x150x120 cm, secured with lashing straps and corner protectors, total shipment weight between 1,400 and 3,700 kg.

Delivery constraints

Tight time windows (9 am–12 pm and 1 pm–4 pm), security rope for customs, delivery with mandatory prior phone call.

Targets

Reduce transit time by more than 4 hours, enable transport visibility

Objectives

Average transit time faster by 4-5 hours, transport tracking and email notifications via the done space platform, reduction in transportation costs by over 11%
15
 h
Écully→Quimper transit time
944
 €
Example job price (Premium)
143
Number of transports in 2025
99.64%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Écully
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
15
 h
944
 €
Écully
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
803
 €
Écully
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
426
 €
Écully
Valence
2x palette EU, 120x80 cm, 300 kg
VAN
2
 h
234
 €
Écully
Dietzenbach
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
25
 h
1058
 €
Écully
Willebroek
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
524
 €
Quimper
Le Havre
Limoges
Valence
Dietzenbach
Willebroek
Écully

Before/after (last 6 months)

-0,13
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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