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Securing construction materials flows between France and Spain through a rigorous carrier selection process.
A regional player in the construction sector, specialized in masonry and materials distribution, faced the need to ensure the reliability and safety of its cross-border deliveries. Given the sensitive flows of bulky goods, managing the risk of damage became a major issue. The logistics provider implemented a strict carrier verification process, resulting in a 99.98% damage-free delivery rate. Major flows involve the French Basque Country and Navarre in Spain.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Building industry manufacturer, specialized in masonry and materials trading; operating sites around the Basque Country with an active presence in the southwest of France and northern Spain markets.
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Volume & seasonality
Average of 20 shipments per month with peaks during March-June (+45%)
Units & packaging
Custom cargo 320x150x130 cm, secured with tie-down straps and anti-slip mats, total weight per shipment between 2,300 and 6,700 kg.
Delivery constraints
Fixed delivery hours, unloading assistance, GPS tracking.
Targets
Trucks available on demand, immediate access to POD/CMR
Objectives
Average truck availability at 99.52% of orders placed, all documents available on the DONE Space platform, transport cost reduction of over 9%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Bayonne → Lorient | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 12 h | 769 € |
Bayonne → Montpellier | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 11 h | 100 € |
Bayonne → Tarbes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 3 h | 446 € |
Bayonne → Mulhouse | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 17 h | 771 € |
Bayonne → Bremen | 5x palette EU, 120x80 cm, 900 kg | VAN | 27 h | 1110 € |
Bayonne → Willebroek | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 19 h | 547 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
