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Securing custom B2B wood logistics through direct and protected delivery.
CASE STUDY

Securing custom B2B wood logistics through direct and protected delivery.

A specialist in custom timber construction faces logistical challenges delivering frameworks, large modules, and pre-assembled elements to residential and commercial sites in Savoie and the Auvergne-Rhône-Alpes region. The complexity of transporting high-value, bulky goods required tailored solutions, with no transshipment or risk of damage. Our transport team implemented direct deliveries with tail-lift vehicles, continuous supervision, and enhanced security, enabling the builder to meet commitments on every project.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Custom timber construction specialist, based in Chambéry; B2B deliveries for the residential and commercial markets in Auvergne-Rhône-Alpes.

Volume & seasonality

Average of 9 shipments per month, with peaks during March–July (+33%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 2,200 and 6,500 kg.

Delivery constraints

Fixed delivery times, tail-lift, secure parking.

Targets

Enable transport visibility, reduce transit time by over 2 hours

Objectives

Transport tracking and email notifications via DONE Space platform, average transit time faster by 4–9 hours, transport cost reduction over 20%
10
 h
Chambéry→Troyes transit time
1094
 €
Example job price (Premium)
135
Number of transports in 2025
99.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Chambéry
Troyes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
10
 h
1094
 €
Chambéry
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
684
 €
Chambéry
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
420
 €
Chambéry
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
742
 €
Chambéry
 Cottbus
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
22
 h
1038
 €
Chambéry
Alkmaar
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
18
 h
959
 €
Troyes
Cannes
Cholet
Nantes
 Cottbus
Alkmaar
Chambéry

Before/after (last 6 months)

-0,19
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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