A specialist in decorative surfaces and acoustic solutions, this manufacturer needed to quickly and safely deliver fragile goods to demanding fit-out projects in France and internationally. Through strict carrier control and a 99.97% no-damage delivery rate, DONE Deliveries ensured these sensitive shipments were reliable, even during the launch of new textures and innovative product lines.

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Manufacturer of decorative surfaces and acoustic panels for interior design; main industrial site in Eastern France; regular shipments to offices, hotels, and retail projects in France, Belgium, and Germany.
Average of 23 shipments per month with peaks during March-July period (+25%)
Custom goods 260x160x130 cm, secured with lashing straps and corner protection, total shipment weight between 1,300 and 4,800 kg.
Fixed delivery times, security cord for customs, all-risk insurance.
Enable transport visibility, reduction of transit time by more than 4 hours
Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-9 hours, transport cost reduction of more than 19%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Mulhouse | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 9 h | 692 € |
Paris → Besancon | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 7 h | 50 € |
Paris → Tours | 5x palette EU, 120x80 cm, 900 kg | VAN | 4 h | 555 € |
Paris → Lorient | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 9 h | 726 € |
Paris → Cologne | 2x palette EU, 120x80 cm, 300 kg | VAN | 9 h | 407 € |
Paris → Martorell | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 31 h | 1063 € |
Yes. This case shows our standard way of operating: same-day or next-day loading, coverage in 37 European countries, network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In case of major delay due to our fault, shipping costs can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to reach a 99.95% no-damage delivery rate.
By default, each shipment is covered by the carrier's liability insurance (CMR) up to €300,000 per claim. For high-value goods, it is possible to add, at booking, 'all-risk' Cargo insurance covering nearly the entire value of the shipment.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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