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Securing deliveries of decorative and acoustic panels for interior design projects in Europe.
CASE STUDY

Securing deliveries of decorative and acoustic panels for interior design projects in Europe.

A specialist in decorative surfaces and acoustic solutions, this manufacturer needed to quickly and safely deliver fragile goods to demanding fit-out projects in France and internationally. Through strict carrier control and a 99.97% no-damage delivery rate, DONE Deliveries ensured these sensitive shipments were reliable, even during the launch of new textures and innovative product lines.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of decorative surfaces and acoustic panels for interior design; main industrial site in Eastern France; regular shipments to offices, hotels, and retail projects in France, Belgium, and Germany.

Volume & seasonality

Average of 23 shipments per month with peaks during March-July period (+25%)

Units & packaging

Custom goods 260x160x130 cm, secured with lashing straps and corner protection, total shipment weight between 1,300 and 4,800 kg.

Delivery constraints

Fixed delivery times, security cord for customs, all-risk insurance.

Targets

Enable transport visibility, reduction of transit time by more than 4 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-9 hours, transport cost reduction of more than 19%
9
 h
Paris→Mulhouse transit time
692
 €
Example job price (Premium)
90
Number of shipments in 2025
99.6%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
692
 €
Paris
Besancon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
7
 h
50
 €
Paris
Tours
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
555
 €
Paris
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
726
 €
Paris
Cologne
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
407
 €
Paris
Martorell
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
31
 h
1063
 €
Mulhouse
Besancon
Tours
Lorient
Cologne
Martorell
Paris

Before/after (last 6 months)

-0,1
Cost per shipment
-4h
Shorter average transit time
99.97%
No-damage delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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