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Securing direct transport of bulky decorative elements in architectural restoration.
CASE STUDY

Securing direct transport of bulky decorative elements in architectural restoration.

An expert in architectural ornamentation creates and restores plasterwork pieces for demanding projects, from heritage sites to the hotel industry. Given the fragility and unusual size of his shipments, he needed to guarantee safe and punctual deliveries, without transshipment and minimizing any risk of damage. Our solution ensured direct handling, customized vehicles, and tailored security for the goods delivered to worksites in France and Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Expert in the creation and restoration of plaster architectural elements; site in Île-de-France; shipments to heritage sites, hotels, and headquarters throughout France as well as Belgium and Switzerland.

Volume & seasonality

An average of 23 shipments per month with peaks during March-July (+15%)

Units & packaging

Custom goods 300x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 2,100 and 6,000 kg.

Delivery constraints

Fixed delivery hours, security cord for customs, secured parking.

Targets

Reduce transit time by over 3h, trucks available on demand

Objectives

Faster average transit of 4-8 hours, average truck availability for 99.69% of orders, transport cost reduction of more than 8%
9
 h
St.-Denis→Lorient transit time
642
 €
Example job price (Premium)
198
Number of transports in 2025
99.15%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St.-Denis
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
642
 €
St.-Denis
Metz
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
8
 h
917
 €
St.-Denis
Chartres
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
3
 h
374
 €
St.-Denis
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
586
 €
St.-Denis
Mechelen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
6
 h
609
 €
St.-Denis
Girona
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
17
 h
841
 €
Lorient
Metz
Chartres
Rennes
Mechelen
Girona
St.-Denis

Before/after (last 6 months)

-0,19
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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