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Securing every shipment of gourmet products with damage-free deliveries.
CASE STUDY

Securing every shipment of gourmet products with damage-free deliveries.

A distributor of international culinary specialties, this company offers a wide range of fine products for the B2B market. Their logistics challenges involved handling fragile, high-value goods, often subject to volume fluctuations during peak periods. Through a strict selection and monitoring process for carriers, ensuring 99.96% damage-free deliveries, the organization was able to secure every shipment, especially to France and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of fine grocery products and international culinary specialties; based in Île-de-France; mainly distributing to food retailers and B2B channels in France and Belgium.

Volume & seasonality

Average of 10 shipments per month, with peaks from September to December (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 3,500 kg.

Delivery constraints

Same-day delivery, tail lift, secure parking.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on DONE Space platform, transport cost reduced by over 20%
12
 h
Paris→Toulouse transit time
50
 €
Example job price (Premium)
186
Number of transports in 2025
98.8%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
50
 €
Paris
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
5
 h
379
 €
Paris
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
3
 h
462
 €
Paris
Rodez
16x palette EU, 120x80 cm, 7 400 kg
Porteur
25
 h
1050
 €
Paris
Pioltello
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
14
 h
880
 €
Paris
Milan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
502
 €
Toulouse
Orleans
Troyes
Rodez
Pioltello
Milan
Paris

Before/after (last 6 months)

-0,11
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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