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Securing exotic wood logistics for trading and industry in France.
CASE STUDY

Securing exotic wood logistics for trading and industry in France.

A player in the wood sector, specializing in the distribution of tropical sawn timber and planed wood for industrial clients and traders from the Atlantic coast, this group faced the challenge of transporting heavy and fragile goods with no damage to its B2B customers. Thanks to a rigorous carrier screening process and optimized flow organization, the provider achieved a 99.97% damage-free delivery rate, ensuring the expected reliability on the La Rochelle–France and neighboring countries route.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of tropical wood and sawn timber for industrial clients and traders; logistics and processing base near La Rochelle; B2B shipments mainly to France, Belgium, and Spain.

Volume & seasonality

An average of 11 shipments per month with peaks during March-June period (+13%)

Units & packaging

Custom goods, 360x150x120 cm, secured with tie-down straps and anti-slip mats; total shipment weight between 3,500 and 8,500 kg.

Delivery constraints

Fixed loading hours, unloading assistance, all-risk insurance.

Targets

Enable transport visibility, reduction of transit time by more than 2 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, faster average transit by 4-10h, transportation cost reduction of over 17%
11
 h
La Rochelle→Arras transit time
570
 €
Example job price (Premium)
118
Number of transports in 2025
99.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
La Rochelle
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
11
 h
570
 €
La Rochelle
Orleans
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
8
 h
1121
 €
La Rochelle
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
427
 €
La Rochelle
Valence
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
13
 h
583
 €
La Rochelle
Frankfurt am Main
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
17
 h
714
 €
La Rochelle
Dortmund
2x palette EU, 120x80 cm, 300 kg
VAN
17
 h
400
 €
Arras
Orleans
Bordeaux
Valence
Frankfurt am Main
Dortmund
La Rochelle

Before/after (last 6 months)

-0,22
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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