Home
Securing high-end B2B interior design logistics through optimal risk management and insurance.
CASE STUDY

Securing high-end B2B interior design logistics through optimal risk management and insurance.

For a company specializing in the creation of custom interior spaces for residences and professional sites, securing shipments of high-value furniture and materials was a crucial challenge. Issues of transported value and demanding, high-end clients required optimal insurance coverage and expert support in case of a claim. Our transport team provided proactive risk management, thanks to comprehensive CMR insurance and the 'All-Risk' cargo option, ensuring secure deliveries to Paris, the Île-de-France region, and various European destinations.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer of interiors and layouts for residential and commercial spaces; business based in Paris; delivery of furniture and materials in the Paris area and in Europe.

Volume & seasonality

Average of 16 shipments per month with peaks during March-July (+28%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protection, total weight per shipment between 1,400 and 4,800 kg.

Delivery constraints

Narrow time slots (9 am–12 pm and 1 pm–5 pm), tail lift + pallet truck, delivery with mandatory prior call.

Targets

Eliminate delays, trucks available on demand

Objectives

99.74% of shipments delivered on time, average truck availability at 99.53% of orders placed, transport cost reduction over 11%
8
 h
Paris→Metz transit time
1114
 €
Example job price (Premium)
211
Number of transports in 2025
99.74%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Metz
16x palette EU, 120x80 cm, 7 400 kg
Porteur
8
 h
1114
 €
Paris
Montauban
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
50
 €
Paris
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
422
 €
Paris
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
16
 h
782
 €
Paris
Malaga
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
30
 h
982
 €
Paris
Ghent
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
5
 h
376
 €
Metz
Montauban
Orleans
Nice
Malaga
Ghent
Paris

Before/after (last 6 months)

-0,15
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options