An industrial player specializing in the rental and fleet management of reusable metal packaging for the rubber, food, and chemical sectors needed to secure its shipments between France, Germany, and Central Europe. The main challenge: ensuring product integrity and a very low damage rate despite high volumes and complex reuse circuits. Our team implemented a rigorous five-step carrier verification process, achieving a damage-free delivery rate above 99.97% while ensuring full shipment traceability.

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Provider of reusable metal packaging solutions for industry; main site in Nouvelle-Aquitaine; logistics operations in France, Germany, and Central Europe.
Average of 11 shipments per month with peaks during March-June period (+28%)
Custom metal boxes for goods 240x150x130 cm, secured with lashing straps and corner protectors, total average shipment weight from 1,200 to 4,200 kg.
Night delivery, unloading assistance, mandatory advance call before delivery.
Enable shipment visibility, immediate access to pod/cmr
Transport tracking and email notifications via the DONE Space platform, all documents available on DONE Space platform, transport cost reduction over 10%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Villenave-d’Ornon → Rennes | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 11 h | 100 € |
Villenave-d’Ornon → Dijon | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 12 h | 50 € |
Villenave-d’Ornon → Colmar | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 14 h | 449 € |
Villenave-d’Ornon → Poitiers | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 4 h | 354 € |
Villenave-d’Ornon → Alkmaar | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 20 h | 990 € |
Villenave-d’Ornon → Norderstedt | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 25 h | 797 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each shipment is tracked 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and 98.7% on-time delivery rate. In case of significant delay due to our fault, freight can be refunded up to 100%.
We use a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to reach a 99.95% damage-free delivery rate.
By default, each shipment is covered by the carrier's liability insurance (CMR) with coverage up to €300,000 per claim. For high-value goods, it is possible to add, at the time of booking, an 'all risks' Cargo Insurance covering nearly the entire value of the goods.
European countries
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