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Securing maritime supply with direct delivery and around-the-clock vigilance from the road carrier.
CASE STUDY

Securing maritime supply with direct delivery and around-the-clock vigilance from the road carrier.

A leading distributor of provisions and materials for the merchant marine and aviation sectors must continuously deliver a wide range of fresh and technical goods while minimizing the risks of shortages and deterioration. Hygiene, traceability, and punctuality requirements make each shipment strategic. Thanks to direct, reload-free deliveries and 24/7 monitoring, the service provider ensures speed and the perfect integrity of flows to major ports across the Mediterranean basin.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of food supplies and technical equipment for the maritime and aviation industries; based in Marseille; B2B shipments to commercial ports around the Mediterranean basin and to international aviation.

Volume & seasonality

Average of 8 shipments per month with peaks during April-July (+12%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight between 1,200 and 2,800 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Same-day pickup, tail lift + pallet truck, all-risk insurance.

Targets

Ensure transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.54% of placed orders, transport cost reduction by over 16%
13
 h
Marseille→Chartres transit time
808
 €
Example job price (Premium)
80
Number of shipments in 2025
98.38%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
808
 €
Marseille
Niort
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
27
 h
100
 €
Marseille
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
438
 €
Marseille
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
461
 €
Marseille
Martorell
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
399
 €
Marseille
Duisburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
19
 h
616
 €
Chartres
Niort
Tarbes
Cholet
Martorell
Duisburg
Marseille

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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