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Securing pan-European distribution of high-end accessories through rigorous carrier selection.
CASE STUDY

Securing pan-European distribution of high-end accessories through rigorous carrier selection.

An e-commerce player in fashion accessories, based in Île-de-France, offers a premium range of bags, jewelry, and shoes to specialized distributors and boutiques across Europe. Given the high value and fragility of the goods, controlling logistics risk and the reliability of transport partners were decisive. Implementing a 5-step carrier verification process enabled a delivery incident-free rate of 99.97% across France, Germany, Italy, and the Benelux.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

E-commerce operator for fashion and luxury accessories; headquartered in Île-de-France; B2B distribution to Western and Southern Europe.

Volume & seasonality

An average of 12 shipments per month with peaks during March–July (+28%)

Units & packaging

EUR pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Narrow time windows (9 am–12 pm and 2 pm–5 pm), unloading assistance, GPS tracking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.75% of shipments delivered on time, over 10% reduction in transport costs
29
 h
Paris→Cannes transit time
100
 €
Example job price (Premium)
205
Number of shipments in 2025
98.75%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
29
 h
100
 €
Paris
Troyes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
5
 h
100
 €
Paris
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
419
 €
Paris
Roubaix
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
7
 h
484
 €
Paris
Waterloo
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
5
 h
378
 €
Paris
Madrid
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
22
 h
1035
 €
Cannes
Troyes
Valence
Roubaix
Waterloo
Madrid
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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