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Securing premium natural stone transports with 99.6% availability guarantee.
CASE STUDY

Securing premium natural stone transports with 99.6% availability guarantee.

An industrial company specializing in processing and supplying natural stones was involved in projects across France requiring exceptional materials. The challenge was secure and flexible transport of significant volumes of marble and granite, often custom and high-value. Thanks to the provider’s pan-European network, access to 33,000 vehicles and a 99.6% availability rate enabled on-time and disruption-free B2B deliveries, regardless of demand level or region served.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial company specializing in premium natural stone processing; primary production site in Provence-Alpes-Côte d’Azur; B2B deliveries to building and design professionals in France and Western Europe.

Volume & seasonality

Average of 21 shipments per month with peaks during March-July (+24%)

Units & packaging

Custom goods 320x150x120 cm, secured by lashing straps and corner protectors, total shipment weight between 2,400 and 6,000 kg.

Delivery constraints

Fixed loading times, loading assistance, all-risk insurance.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability of 99.54% of orders placed, transport tracking and email notifications via the done space platform, over 20% reduction in transport costs
8
 h
Orléans→Nantes transit time
100
 €
Example job price (Premium)
114
Number of shipments in 2025
98.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Orléans
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
100
 €
Orléans
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
100
 €
Orléans
Tours
8x palette EU, 120x80 cm, 5 100 kg
Porteur
4
 h
445
 €
Orléans
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
4
 h
482
 €
Orléans
Munich
5x palette EU, 120x80 cm, 900 kg
VAN
16
 h
798
 €
Orléans
Mechelen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
387
 €
Nantes
Rennes
Tours
Troyes
Munich
Mechelen
Orléans

Before/after (last 6 months)

-0,15
Cost per shipment
-3h
Shorter average transit time
99.96%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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