CASE STUDY

Securing professional kitchen logistics with 24/7 tracking and guaranteed punctuality.

A key player in collective catering space design faced the complexity of managing the logistics of professional equipment, with varied volumes, multiple sites, and strict project deadlines. Thanks to tailored support, real-time traceability, and continuous supervision, all equipment deliveries were tracked with precision, minimizing delay risks and maximizing visibility of flows between the workshop and worksites in Western France.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Technical design office specializing in professional kitchen and collective catering space fit-outs, handling equipment design and logistics for projects in Western and Central France.

Volume & seasonality

Average of 18 shipments per month with peaks during March-July (+20%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protection, total shipment weight from 2,500 to 7,200 kg.

Delivery constraints

Fixed loading hours, safety rope for customs, delivery with mandatory prior phone call.

Targets

Trucks available on demand, transit time reduced by over 3 hours

Objectives

Average truck availability for 99.75% of orders, 4-7h faster average transit, transport cost reduced by over 9%

Rezé→Montauban transit time

100

€

Example job price (Premium)

123

Number of transports in 2025

99.84%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Rezé → Montauban	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	11 h	100 €
Rezé → Tarbes	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	9 h	50 €
Rezé → Quimper	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	4 h	574 €
Rezé → Annecy	5x palette EU, 120x80 cm, 900 kg	VAN	14 h	781 €
Rezé → Martorell	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur, Hayon élévateur	30 h	1045 €
Rezé → Mainz	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	16 h	574 €

Montauban

Tarbes

Quimper

Annecy

Martorell

Mainz

Rezé

Before/after (last 6 months)

-0,1

Cost per shipment

-4h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez