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Securing sensitive logistics for the restoration of heritage buildings in France and Europe.
An expert in the restoration of historic structures needs to ship bulky and sensitive materials, often certified, to sites with strict regulatory constraints. Their challenges included managing deliveries without transshipment, securing fragile goods, and punctuality, especially on complex urban sites in France and multiple European capitals. Support from the transport provider ensured direct flows with suitable vehicles, 24/7 tracking, and a vehicle availability rate of 99.98%, while limiting damage and delay risks.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Restoration and conservation company for built heritage; main activity in Île-de-France; shipments to sites in France and major European cities.
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Volume & seasonality
Average of 12 shipments per month with peaks during March–July period (+40%)
Units & packaging
Custom goods 320x160x150 cm secured with tie-down straps and corner protectors, total shipment weight between 2,000 and 6,800 kg.
Delivery constraints
Same-day delivery, security cord for customs, delivery requires mandatory advance call.
Targets
Ensure transport visibility, instant access to pod/cmr
Objectives
Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction by over 18%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Auxerre | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 3 h | 50 € |
Paris → Lyon | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 8 h | 50 € |
Paris → Bordeaux | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 9 h | 409 € |
Paris → Roubaix | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 4 h | 242 € |
Paris → Hamburg | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 30 h | 1517 € |
Paris → Willebroek | 5x palette EU, 120x80 cm, 900 kg | VAN | 7 h | 624 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
