CASE STUDY

Securing sensitive logistics for the restoration of heritage buildings in France and Europe.

An expert in the restoration of historic structures needs to ship bulky and sensitive materials, often certified, to sites with strict regulatory constraints. Their challenges included managing deliveries without transshipment, securing fragile goods, and punctuality, especially on complex urban sites in France and multiple European capitals. Support from the transport provider ensured direct flows with suitable vehicles, 24/7 tracking, and a vehicle availability rate of 99.98%, while limiting damage and delay risks.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Restoration and conservation company for built heritage; main activity in Île-de-France; shipments to sites in France and major European cities.

Volume & seasonality

Average of 12 shipments per month with peaks during March–July period (+40%)

Units & packaging

Custom goods 320x160x150 cm secured with tie-down straps and corner protectors, total shipment weight between 2,000 and 6,800 kg.

Delivery constraints

Same-day delivery, security cord for customs, delivery requires mandatory advance call.

Targets

Ensure transport visibility, instant access to pod/cmr

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction by over 18%

Paris→Auxerre transit time

€

Example job price (Premium)

Number of shipments in 2025

99.53%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Auxerre	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	3 h	50 €
Paris → Lyon	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	8 h	50 €
Paris → Bordeaux	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	9 h	409 €
Paris → Roubaix	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	4 h	242 €
Paris → Hamburg	16x palette EU, 120x80 cm, 7 400 kg	Porteur	30 h	1517 €
Paris → Willebroek	5x palette EU, 120x80 cm, 900 kg	VAN	7 h	624 €

Auxerre

Lyon

Bordeaux

Roubaix

Hamburg

Willebroek

Paris

Before/after (last 6 months)

-0,24

Cost per shipment

-5h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez