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Securing shipments of sensitive laboratory instruments throughout France and Europe.
CASE STUDY

Securing shipments of sensitive laboratory instruments throughout France and Europe.

A French company specialized in the supply of control equipment and measuring instruments for industrial laboratories was facing major logistical challenges in transporting its fragile and high-value goods, particularly in the cosmetics sector. With a strategy focusing on insurance, vehicle availability, and risk management, our transport team ensured direct and protected delivery of instruments, while guaranteeing cargo coverage and support in case of incidents, across France and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of test and control instruments for industrial laboratories; headquartered in Île-de-France, primarily serving research labs, industrial sites, and the cosmetics sector in France and Western Europe.

Volume & seasonality

An average of 15 shipments per month with peaks during February to April (+38%)

Units & packaging

Custom goods 240x150x120 cm secured with tie-down straps and anti-slip mats, total weight per shipment between 900 and 2,500 kg.

Delivery constraints

Night delivery, security rope for customs, secure parking lots.

Targets

Immediate access to POD/CMR, transit time reduced by over 2 hours

Objectives

All documents available on the DONE Space platform, average transit faster by 4-5 hours, transport cost reduced by over 11%
7
 h
Soisy-sous-Montmorency→Le Mans transit time
100
 €
Example job price (Premium)
162
Number of transports in 2025
99.63%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Soisy-sous-Montmorency
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
100
 €
Soisy-sous-Montmorency
Chartres
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
4
 h
100
 €
Soisy-sous-Montmorency
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
750
 €
Soisy-sous-Montmorency
Lille
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
7
 h
593
 €
Soisy-sous-Montmorency
Ciampino
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
25
 h
908
 €
Soisy-sous-Montmorency
Rotterdam
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
398
 €
Le Mans
Chartres
Strasbourg
Lille
Ciampino
Rotterdam
Soisy-sous-Montmorency

Before/after (last 6 months)

-0,17
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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