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Securing technical component shipments through rigorous carrier selection.
CASE STUDY

Securing technical component shipments through rigorous carrier selection.

International manufacturer specializing in fittings, valves, and parts for plumbing systems, operating in the building and industrial sectors with distribution across Western Europe. Key challenge: minimizing the risk of damage to high-value metal parts destined for critical installations. DONE Deliveries implemented a strict carrier partner validation process, resulting in a damage-free delivery rate of 99.95%.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of plumbing and heating components; distribution center in Île-de-France; B2B deliveries to installers, distributors, and building industry players in France, Belgium, and Germany.

Volume & seasonality

Average of 23 shipments per month with peaks during March-June (+12%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, total shipment weight from 1,400 to 2,500 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Night delivery, unloading assistance, GPS tracking.

Targets

Eliminate delays, reduce transit time by over 2 hours

Objectives

98.26% of shipments delivered on time, average transit accelerated by 4-7h, transport cost reduction over 17%
8
 h
Paris→Vannes transit time
802
 €
Example job price (Premium)
134
Number of transports in 2025
98.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
802
 €
Paris
Troyes
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
6
 h
804
 €
Paris
Limoges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
388
 €
Paris
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
440
 €
Paris
Stuttgart
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
457
 €
Paris
Malaga
5x palette EU, 120x80 cm, 900 kg
VAN
30
 h
1464
 €
Vannes
Troyes
Limoges
Rouen
Stuttgart
Malaga
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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