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Securing the delivery of custom wooden structures to Alsace and neighboring countries.
CASE STUDY

Securing the delivery of custom wooden structures to Alsace and neighboring countries.

This manufacturer specialized in construction, renovation, and reinforcement of wooden structures operates mainly in Alsace and also delivers to Switzerland, Germany, and Austria. Transporting long and sensitive loads required guaranteed vehicle availability, precise schedules, and direct deliveries without reloading to avoid risk of damage. Thanks to direct solutions and dedicated support, the transport team achieved punctual and intact deliveries, meeting the technical constraints of the wood sector.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Wood industry company dedicated to timber frames and wood construction; production site in Alsace; regular shipments to France, Switzerland, Germany, and Austria.

Volume & seasonality

An average of 24 shipments per month with peaks during April-June (+25%)

Units & packaging

Custom goods 320x150x130 cm secured with tie-down straps and corner protectors, total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Fixed delivery hours, unloading assistance, fast POD.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability for 99.64% of orders placed, all documents available on the Done Space platform, transport cost reduction of over 14%
18
 h
Soultz-Haut-Rhin→Quimper transit time
1063
 €
Example job price (Premium)
102
Number of shipments in 2025
98.9%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Soultz-Haut-Rhin
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
18
 h
1063
 €
Soultz-Haut-Rhin
Metz
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
601
 €
Soultz-Haut-Rhin
Perpignan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
14
 h
983
 €
Soultz-Haut-Rhin
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
3
 h
253
 €
Soultz-Haut-Rhin
Ulm
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
359
 €
Soultz-Haut-Rhin
Milan
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
785
 €
Quimper
Metz
Perpignan
Besancon
Ulm
Milan
Soultz-Haut-Rhin

Before/after (last 6 months)

-0,24
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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