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Securing the delivery of sensitive food equipment in Europe through a rigorous verification process.
CASE STUDY

Securing the delivery of sensitive food equipment in Europe through a rigorous verification process.

A manufacturer of food processing equipment, renowned for its high-performance mills for players in the food industry and retail sector, faced transportation challenges due to the fragility and value of its machines. The logistics provider implemented a strict selection and enhanced monitoring of carriers, ensuring a 99.97% damage-free delivery rate. Thanks to this system, the manufacturer secured its flows of technical goods between France, Germany, and major European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of food processing equipment; main production site in Île-de-France; B2B deliveries to distributors and food retailers in Western Europe.

Volume & seasonality

Average of 23 shipments per month with peaks during September-November (+38%)

Units & packaging

Custom goods 240x150x140 cm secured by tie-down straps and corner protection, total weight per shipment between 1,200 and 3,800 kg.

Delivery constraints

Same-day delivery, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability of 99.58% of orders placed, transport tracking and email notifications via the done space platform, reduction of transport costs by more than 10%
10
 h
Villeurbanne→Metz transit time
619
 €
Example job price (Premium)
128
Number of transports in 2025
99.04%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Villeurbanne
Metz
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
619
 €
Villeurbanne
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
50
 €
Villeurbanne
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
375
 €
Villeurbanne
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
2
 h
275
 €
Villeurbanne
 Cottbus
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
20
 h
584
 €
Villeurbanne
Malaga
5x palette EU, 120x80 cm, 900 kg
VAN
27
 h
1428
 €
Metz
Le Havre
Strasbourg
Valence
 Cottbus
Malaga
Villeurbanne

Before/after (last 6 months)

-0,24
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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