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Securing the delivery of sensitive therapeutic shoes across France without compromising integrity.
CASE STUDY

Securing the delivery of sensitive therapeutic shoes across France without compromising integrity.

A French manufacturer specializing in orthopedic and therapeutic footwear faced transport challenges due to the fragility of its products and the need to ensure undamaged deliveries to effectively serve its B2B partners. Through a rigorous carrier selection process and a 99.96% damage-free delivery rate, the provider ensured the reliability of each pallet shipment to healthcare facilities and specialized distributors in France and Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of orthopedic and therapeutic footwear; production in Dordogne (Nouvelle-Aquitaine); B2B distribution to healthcare networks and specialized retailers in France and other European countries.

Volume & seasonality

An average of 22 shipments per month with peaks during September-November (+30%)

Units & packaging

EUR-pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 2,200 kg.

Delivery constraints

Fixed delivery hours, unloading assistance, mandatory advance call for delivery.

Targets

Reduce transit time by over 2 hours, eliminate delays

Objectives

Average transit 4-7 hours faster, 98.8% of shipments delivered on time, over 15% reduction in transport costs
13
 h
Bordeaux→Le Havre transit time
605
 €
Example job price (Premium)
208
Number of transports in 2025
98.8%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
605
 €
Bordeaux
Montpellier
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
14
 h
293
 €
Bordeaux
Lyon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
282
 €
Bordeaux
Vannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
23
 h
379
 €
Bordeaux
Genk
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
211
 €
Bordeaux
Kelsterbach
5x palette EU, 120x80 cm, 900 kg
VAN
21
 h
396
 €
Le Havre
Montpellier
Lyon
Vannes
Genk
Kelsterbach
Bordeaux

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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