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Securing the delivery of urban furniture in Europe through a strict selection of carriers.
CASE STUDY

Securing the delivery of urban furniture in Europe through a strict selection of carriers.

This French manufacturer of public space equipment designs and produces urban furniture for both public and private clients throughout Europe. Managing fragile and high-value shipments required flawless logistics reliability, especially to preserve the integrity of goods from the factory to distributors. Thanks to a reinforced vetting process and a 99.96% damage-free delivery rate, the provider ensured incident-free deliveries to various European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of public space equipment; main production in Centre-Val de Loire; B2B distribution to municipalities and specialized distributors in France, Germany, and Benelux.

Volume & seasonality

Average of 21 shipments per month with peaks during March-July period (+36%)

Units & packaging

Custom goods 320x160x130 cm secured with tie-down straps and corner protectors, total shipment weight between 1,600 and 6,200 kg.

Delivery constraints

Same-day pickup, loading assistance, mandatory pre-delivery call.

Targets

Reduce transit time by more than 3h, immediate access to pod/cmr

Objectives

Average transit faster by 4-5h, all documents available on the Done Space platform, transport cost reduction of more than 17%
9
 h
Paris→Rennes transit time
100
 €
Example job price (Premium)
154
Number of shipments in 2025
99.07%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Rennes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
100
 €
Paris
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
456
 €
Paris
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
446
 €
Paris
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
3
 h
453
 €
Paris
Madrid
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
22
 h
704
 €
Paris
Mechelen
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
9
 h
665
 €
Rennes
Arras
Roanne
Orleans
Madrid
Mechelen
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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