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Securing the distribution of construction materials with an ultra-low damage rate.
A major player in B2B construction materials distribution based in Hauts-de-France faces the challenge of transporting heavy and fragile palletized goods across France. To ensure product integrity during deliveries to its professional clients and reduce incidents, our transport team relies on a rigorous carrier verification process. Thanks to this approach, over 99.97% of shipments are delivered without damage, providing essential guarantees in this demanding sector.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Distributor of construction materials for building professionals; main site located in the North; regular flows to worksites and wholesalers throughout France.
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Volume & seasonality
Average of 25 shipments per month with peaks during March-July (+40%)
Units & packaging
Custom shipments 320x150x120 cm secured by tie-down straps and corner protectors, total weight per shipment between 2,500 and 6,000 kg.
Delivery constraints
Fixed delivery times, tail lift + pallet truck, fast POD.
Targets
Trucks available on demand, provide transport visibility
Objectives
Average truck availability at 99.6% of orders placed, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 13%.
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
St.-Omer → Chartres | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 9 h | 100 € |
St.-Omer → Paris | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 5 h | 50 € |
St.-Omer → Valence | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 13 h | 941 € |
St.-Omer → Colmar | 2x palette EU, 120x80 cm, 300 kg | VAN | 11 h | 411 € |
St.-Omer → Rotterdam | 2x palette EU, 120x80 cm, 300 kg | VAN | 5 h | 330 € |
St.-Omer → Getafe | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 52 h | 2136 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
