A major player in high-end jewelry and watchmaking, this distributor sought logistics that matched the value of their shipments: absolute punctuality, thorough tracking, and optimal security for their B2B consignments from southern France to specialized retail outlets. By leveraging a pan-European network and 24/7 supervision, our team ensured uninterrupted delivery chains, while providing visibility and control at every stage of transport.

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Luxury watch and jewelry distributor; logistics platforms in Montpellier and Toulouse; B2B shipments to specialized stores in France and Southern Europe.
Average of 13 shipments per month, with peaks during November–January (+38%)
Set of boxes 90x60x80 cm, 12 units per shipment, secured with corner protectors and anti-slip mats, total weight per shipment between 300 and 1,800 kg.
Tight time windows (9 am–12 pm and 1 pm–5 pm), tail lift + pallet truck, secure parking.
Reduction of transit time by more than 2 hours, trucks available on demand
Faster average transit by 4–12 hours, average truck availability at 99.57% of orders placed, reduction in transport costs by more than 14%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Montpellier Occitanie France → Arras | 2x palette EU, 120x80 cm, 300 kg | VAN | 16 h | 834 € |
Montpellier Occitanie France → Montpellier | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 1 h | 250 € |
Montpellier Occitanie France → Lille | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 30 h | 1034 € |
Montpellier Occitanie France → Colmar | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 12 h | 750 € |
Montpellier Occitanie France → Rotterdam | 2x palette EU, 120x80 cm, 300 kg | VAN | 19 h | 501 € |
Montpellier Occitanie France → Bologna | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 14 h | 431 € |
Each shipment is tracked 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. In the event of significant delay for which we are responsible, freight charges can be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, every shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add all-risk Cargo insurance at booking, covering almost the total value of the goods.
European countries
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