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Securing the distribution of luxury goods with reliable, real-time tracked delivery.
CASE STUDY

Securing the distribution of luxury goods with reliable, real-time tracked delivery.

A major player in high-end jewelry and watchmaking, this distributor sought logistics that matched the value of their shipments: absolute punctuality, thorough tracking, and optimal security for their B2B consignments from southern France to specialized retail outlets. By leveraging a pan-European network and 24/7 supervision, our team ensured uninterrupted delivery chains, while providing visibility and control at every stage of transport.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Luxury watch and jewelry distributor; logistics platforms in Montpellier and Toulouse; B2B shipments to specialized stores in France and Southern Europe.

Volume & seasonality

Average of 13 shipments per month, with peaks during November–January (+38%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured with corner protectors and anti-slip mats, total weight per shipment between 300 and 1,800 kg.

Delivery constraints

Tight time windows (9 am–12 pm and 1 pm–5 pm), tail lift + pallet truck, secure parking.

Targets

Reduction of transit time by more than 2 hours, trucks available on demand

Objectives

Faster average transit by 4–12 hours, average truck availability at 99.57% of orders placed, reduction in transport costs by more than 14%
16
 h
Montpellier Occitanie France→Arras transit time
834
 €
Example job price (Premium)
160
Number of shipments in 2025
98.8%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montpellier Occitanie France
Arras
2x palette EU, 120x80 cm, 300 kg
VAN
16
 h
834
 €
Montpellier Occitanie France
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
1
 h
250
 €
Montpellier Occitanie France
Lille
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
30
 h
1034
 €
Montpellier Occitanie France
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
750
 €
Montpellier Occitanie France
Rotterdam
2x palette EU, 120x80 cm, 300 kg
VAN
19
 h
501
 €
Montpellier Occitanie France
Bologna
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
431
 €
Arras
Montpellier
Lille
Colmar
Rotterdam
Bologna
Montpellier Occitanie France

Before/after (last 6 months)

-0,2
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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