CASE STUDY

Securing the fast distribution of construction tools to building professionals in France.

Active in supplying tools and consumables to construction professionals, this distributor faced the challenge of quickly delivering fragile and diverse goods to both structural and finishing companies. Thanks to access to a large network of available vehicles and reliable logistics processes, DONE Deliveries ensured punctual and safe shipments, reducing the risks of delays and damage across the national territory.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialized distributor of construction tools and consumables; headquarters in the Narbonne region; supplying craftsmen and construction companies throughout France.

Volume & seasonality

Average of 13 shipments per month with peaks during March-July period (+22%)

Units & packaging

Custom goods 240x140x110 cm and set of boxes 90x60x80 cm, secured with tie-down straps and corner protectors, total shipment weight between 600 and 3,800 kg.

Delivery constraints

Same-day delivery, tail lift, secure parking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.85% of shipments delivered on time, transport cost reduced by over 10%

Narbonne→Nancy transit time

814

€

Example job price (Premium)

Number of transports in 2025

98.85%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Narbonne → Nancy	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	13 h	814 €
Narbonne → Poitiers	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	11 h	698 €
Narbonne → Annecy	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	10 h	712 €
Narbonne → Brest	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	17 h	1034 €
Narbonne → Willebroek	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	19 h	598 €
Narbonne → Maastricht	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	18 h	578 €

Nancy

Poitiers

Annecy

Brest

Willebroek

Maastricht

Narbonne

Before/after (last 6 months)

-0,1

Cost per shipment

-4h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez