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Securing the logistics of delicate goods for the professional clothing sector.
CASE STUDY

Securing the logistics of delicate goods for the professional clothing sector.

A specialist in garment alterations and transformation encountered the need to ensure fast and damage-free delivery of large batches to their workshops and retail outlets. By organizing direct transports, eliminating any reloading, and utilizing vehicles adapted to textile fragility, our transport team significantly reduced the risk of delays and damage. The service mainly covered the Rhône-Alpes region and other major French cities.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in clothing alteration and adjustment; based in Lyon, serving the Auvergne-Rhône-Alpes region and several major French cities; service aimed at professional textile shops and workshops.

Volume & seasonality

An average of 9 shipments per month, with peaks during March-July (+18%)

Units & packaging

Set of boxes 90x60x80 cm, shipments of 10 units on average, secured with tie-down straps and anti-slip mats, total weight per shipment between 350 and 1,200 kg.

Delivery constraints

Fixed hours for loading, unloading assistance, delivery with mandatory advance call.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 98.49% of shipments delivered on time, transport cost reduction of more than 18%
26
 h
Lyon→Rennes transit time
100
 €
Example job price (Premium)
170
Number of transports in 2025
98.49%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
26
 h
100
 €
Lyon
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
783
 €
Lyon
Le Havre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
508
 €
Lyon
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
374
 €
Lyon
Genk
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
803
 €
Lyon
Coslada
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
34
 h
1594
 €
Rennes
Chartres
Le Havre
Mulhouse
Genk
Coslada
Lyon

Before/after (last 6 months)

-0,19
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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