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Securing the logistics of energy equipment with an ultra-low damage rate.
CASE STUDY

Securing the logistics of energy equipment with an ultra-low damage rate.

A specialist in energy renovation operating in the residential sector, this provider of solar and thermal solutions needed to regularly deliver fragile equipment to multiple French regions. The stakes involved preserving the integrity of goods and ensuring incident-free logistics. Thanks to rigorous carrier screening and a 99.98% damage-free delivery rate, DONE Deliveries secured B2B flows—even during peak seasonal demand.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of energy renovation and solar equipment solutions; based in Nouvelle-Aquitaine; distribution of equipment to installers and partners throughout France.

Volume & seasonality

An average of 22 shipments per month with peaks during March-June (+39%)

Units & packaging

Custom goods 260x150x120 cm secured by lashing straps and corner protectors, total per-shipment weight from 1,200 to 3,800 kg.

Delivery constraints

Same-day pickup, unloading assistance, secure parking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.38% of shipments delivered on time, transport cost reduction of over 14%
1
 h
Bordeaux→Bordeaux transit time
250
 €
Example job price (Premium)
81
Number of transports in 2025
98.38%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Bordeaux
2x palette EU, 120x80 cm, 300 kg
VAN
1
 h
250
 €
Bordeaux
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
619
 €
Bordeaux
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
616
 €
Bordeaux
Poitiers
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
7
 h
554
 €
Bordeaux
Dortmund
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
20
 h
522
 €
Bordeaux
Madrid
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
489
 €
Bordeaux
Le Mans
Dijon
Poitiers
Dortmund
Madrid
Bordeaux

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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