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Securing the logistics of precision equipment for research and healthcare in Europe.
CASE STUDY

Securing the logistics of precision equipment for research and healthcare in Europe.

An industrial company specializing in advanced microscopy systems faced major challenges with the safe and timely transport of sensitive equipment to laboratories and hospitals across Europe. Thanks to our rigorous carrier selection process and our 99.96% damage-free delivery rate, the logistics provider ensured reliable delivery of delicate equipment, while guaranteeing traceability and meeting deadlines in several key countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of microscopy and nanoscopy equipment; headquarters in Île-de-France; shipments to laboratories and medical facilities in France, Germany, and Benelux.

Volume & seasonality

An average of 15 shipments per month with peaks during March-June (+27%)

Units & packaging

Custom goods 230x150x120 cm, average shipment of 3 units, secured by lashing straps and anti-slip mats, total shipment weight between 1,500 and 3,200 kg.

Delivery constraints

Same-day delivery, tail lift, GPS tracking.

Targets

Reduce transit time by more than 2 hours, enable transportation visibility

Objectives

Faster average transit time by 4-12 hours, transport tracking and email notifications via the Done Space platform, reduction in transport costs of over 8%
4
 h
Cachan→Caen transit time
275
 €
Example job price (Premium)
173
Number of transports in 2025
99.16%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cachan
Caen
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
275
 €
Cachan
Strasbourg
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
10
 h
1057
 €
Cachan
Colmar
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
319
 €
Cachan
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
284
 €
Cachan
Milan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
487
 €
Cachan
Bologna
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
17
 h
464
 €
Caen
Strasbourg
Colmar
Nancy
Milan
Bologna
Cachan

Before/after (last 6 months)

-0,24
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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