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Securing the logistics of technical profiles with a near-zero damage rate.
CASE STUDY

Securing the logistics of technical profiles with a near-zero damage rate.

A French manufacturer specializing in the extrusion of thermoplastic profiles for the building and interior sectors needed to ensure damage-free shipments to numerous B2B partners. Given the fragility and high value of its goods for regular flows in France and Europe, ensuring the integrity of products was critical. Thanks to a rigorous carrier selection process and ongoing quality control, the transport operator achieved a 99.95% damage-free delivery rate.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer specializing in thermoplastic profile extrusion for construction, based in Maine-et-Loire; B2B distribution to France, Belgium, and other European markets.

Volume & seasonality

Average of 24 shipments per month with peaks during March-June (+20%)

Units & packaging

Custom goods 270x150x120 cm, secured by lashing straps and corner protectors; total shipment weight ranges from 1,400 to 4,800 kg.

Delivery constraints

Fixed delivery hours, tail lift + pallet truck, all-risks insurance.

Targets

Eliminate delays, enable transport visibility

Objectives

98.57% of shipments delivered on time, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 12%
11
 h
Nantes→Rodez transit time
690
 €
Example job price (Premium)
212
Number of shipments in 2025
98.57%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Rodez
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
690
 €
Nantes
Metz
16x palette EU, 120x80 cm, 7 400 kg
Porteur
26
 h
2168
 €
Nantes
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
254
 €
Nantes
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
14
 h
761
 €
Nantes
Coslada
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
17
 h
668
 €
Nantes
Bruges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
436
 €
Rodez
Metz
Rennes
Strasbourg
Coslada
Bruges
Nantes

Before/after (last 6 months)

-0,12
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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