CASE STUDY

Securing the logistics of traditional wooden pieces with direct delivery and no reloading.

A company specializing in custom-made wooden components for the restoration of historic buildings faced major challenges in protecting their products during transport, given the value and sensitivity of the handcrafted goods. DONE Deliveries responded with direct deliveries, no reloading, using appropriate vehicles and custom safety measures, ensuring optimal service quality throughout France, including heritage sites with complex access.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Workshop manufacturing traditional wooden components for restoration and joinery; based in Gironde; ships wooden structures to renovation sites and specialized job sites in the southwest and throughout France.

Volume & seasonality

Average of 19 shipments per month with peaks during April-July period (+29%)

Units & packaging

Custom goods 260x155x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,500 and 4,200 kg.

Delivery constraints

Same-day pickup, loading assistance, delivery with mandatory prior call.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 11%

Saint-Ferme→Rennes transit time

698

€

Example job price (Premium)

162

Number of shipments in 2025

98.41%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Saint-Ferme → Rennes	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	9 h	698 €
Saint-Ferme → Quimper	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	12 h	50 €
Saint-Ferme → Angers	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	10 h	666 €
Saint-Ferme → Cholet	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	7 h	687 €
Saint-Ferme → Rome	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	25 h	1281 €
Saint-Ferme → Getafe	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	13 h	832 €

Rennes

Quimper

Angers

Cholet

Rome

Getafe

Saint-Ferme

Before/after (last 6 months)

-0,16

Cost per shipment

-5h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez