A distributor specializing in supplies for plumbing, heating, and public works delivers fragile parts and equipment daily to construction professionals. They needed to ensure the punctuality and security of their B2B shipments while minimizing damage to pallets carrying high-value goods. Thanks to a network of verified carriers and a damage-free delivery rate reaching 99.97%, the provider has strengthened logistics control across France, while guaranteeing proactive tracking.

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Wholesaler of sanitary, heating, and public works supplies; logistics base in Cholet, Pays de la Loire; regular deliveries to professionals throughout mainland France.
Average of 16 shipments per month with peaks during March-June (+46%)
EU pallets 120x80 cm, 14 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 3,500 kg.
Narrow time windows (8 am–12 pm and 1 pm–4 pm), tail lift + pallet truck, GPS tracking.
Trucks available on demand, immediate access to pod/cmr
Average truck availability at 99.69% of orders placed, all documents available on the Done Space platform, transport cost reduction of over 12%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Cholet → Montauban | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 9 h | 684 € |
Cholet → Angers | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 2 h | 189 € |
Cholet → Marseille | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 30 h | 1527 € |
Cholet → Toulouse | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 9 h | 413 € |
Cholet → Frankfurt am Main | 5x palette EU, 120x80 cm, 900 kg | VAN | 17 h | 776 € |
Cholet → Madrid | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 17 h | 933 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases when we cannot provide a vehicle, we offer compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve an on-time loading rate of 99.2% and an on-time delivery rate of 98.7%. In the event of significant delay due to our fault, the freight may be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, at the time of booking, an 'all risks' Cargo insurance, which covers almost the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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