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Securing the rapid delivery of construction supplies to building professionals.
CASE STUDY

Securing the rapid delivery of construction supplies to building professionals.

A distributor specializing in supplies for plumbing, heating, and public works delivers fragile parts and equipment daily to construction professionals. They needed to ensure the punctuality and security of their B2B shipments while minimizing damage to pallets carrying high-value goods. Thanks to a network of verified carriers and a damage-free delivery rate reaching 99.97%, the provider has strengthened logistics control across France, while guaranteeing proactive tracking.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Wholesaler of sanitary, heating, and public works supplies; logistics base in Cholet, Pays de la Loire; regular deliveries to professionals throughout mainland France.

Volume & seasonality

Average of 16 shipments per month with peaks during March-June (+46%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 3,500 kg.

Delivery constraints

Narrow time windows (8 am–12 pm and 1 pm–4 pm), tail lift + pallet truck, GPS tracking.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.69% of orders placed, all documents available on the Done Space platform, transport cost reduction of over 12%
9
 h
Cholet→Montauban transit time
684
 €
Example job price (Premium)
85
Number of shipments in 2025
99.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cholet
Montauban
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
684
 €
Cholet
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
2
 h
189
 €
Cholet
Marseille
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
30
 h
1527
 €
Cholet
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
413
 €
Cholet
Frankfurt am Main
5x palette EU, 120x80 cm, 900 kg
VAN
17
 h
776
 €
Cholet
Madrid
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
17
 h
933
 €
Montauban
Angers
Marseille
Toulouse
Frankfurt am Main
Madrid
Cholet

Before/after (last 6 months)

-0,15
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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