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Securing the supply of bike-motorcycle parts with expert and responsive transport service.
CASE STUDY

Securing the supply of bike-motorcycle parts with expert and responsive transport service.

A French distributor specializing in parts and accessories for two-wheelers faced critical logistics needs: managing regular shipments to multiple destinations, ensuring the safety of high-value goods, and guaranteeing vehicle availability even during seasonal peaks. The provider's transport expertise, personalized support, and insurance level ensured continuity of flows and risk management, particularly for France and neighboring countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

B2B distributor of motorcycle and bicycle parts and accessories; based in Alsace, with regular deliveries to France and Western Europe.

Volume & seasonality

An average of 9 shipments per month, with peaks during March–June (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total shipment weight from 1,200 to 3,000 kg.

Delivery constraints

Narrow time windows (8 am–10 am and 1 pm–4 pm), tail lift + pallet truck, fast POD.

Targets

Transit time reduced by more than 2h, immediate access to POD/CMR

Objectives

Faster average transit by 4–8h, all documents available on the DONE Space platform, transport cost reduction of more than 17%
7
 h
Mulhouse→Nancy transit time
849
 €
Example job price (Premium)
204
Number of transports in 2025
99.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mulhouse
Nancy
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
849
 €
Mulhouse
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
3
 h
411
 €
Mulhouse
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
656
 €
Mulhouse
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
507
 €
Mulhouse
Magdeburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
476
 €
Mulhouse
Zaragoza
5x palette EU, 120x80 cm, 900 kg
VAN
22
 h
1246
 €
Nancy
Strasbourg
Roubaix
Poitiers
Magdeburg
Zaragoza
Mulhouse

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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