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Securing the transport of automatic closures with an ultra-low damage rate.
CASE STUDY

Securing the transport of automatic closures with an ultra-low damage rate.

A specialist in automatic door systems for professionals and public institutions needed to ensure reliable delivery of its fragile goods across several departments. Faced with the requirement of perfect integrity for its doors and equipment, the logistics provider implemented a strict carrier verification process, ensuring a damage-free delivery rate of 99.97%. This approach met the needs of construction sites in the Grand Ouest region within guaranteed timeframes and without incidents.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Expert in automatic door installations and industrial closures; operations focused around Nantes; B2B deliveries to western and central France.

Volume & seasonality

Average of 8 shipments per month with peaks during the April-July period (+24%)

Units & packaging

Custom goods 320x160x130 cm, secured with tie-down straps and corner protectors, shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Same-day delivery, unloading assistance, secured parking areas.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.78% of orders placed, transport cost reduction by over 20%
31
 h
Calais→Montpellier transit time
100
 €
Example job price (Premium)
86
Number of transports in 2025
99.64%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Calais
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
31
 h
100
 €
Calais
Rodez
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
17
 h
930
 €
Calais
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
523
 €
Calais
Niort
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
741
 €
Calais
Genk
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
5
 h
563
 €
Calais
Rotterdam
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
8
 h
520
 €
Montpellier
Rodez
Le Havre
Niort
Genk
Rotterdam
Calais

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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