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Securing the transport of infrastructure for electric mobility with maximum reliability.
CASE STUDY

Securing the transport of infrastructure for electric mobility with maximum reliability.

An industrial player in the energy sector specializing in the design and manufacture of charging infrastructure for electric vehicles needed to deliver its high-tech equipment to distributors and installers across Western Europe. Given the high value of the goods and critical reliability requirements, the priority was to minimize the risk of damage or incidents during transport. Thanks to a strictly vetted carrier network and a damage-free delivery rate of 99.96%, the provider secured every shipment, ensuring full traceability and tailored support.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of charging infrastructure for electric vehicles; headquarters and logistics center in Île-de-France; B2B deliveries to wholesalers, distributors, and integrators throughout Western Europe.

Volume & seasonality

Average of 10 shipments per month with peaks from March to June (+42%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,100 and 2,800 kg.

Delivery constraints

Fixed delivery hours, tail lift + pallet truck, delivery with mandatory pre-call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.73% of orders placed, transport tracking and email notifications via the Done Space platform, transport cost reduction over 20%
8
 h
Bordeaux→Vannes transit time
50
 €
Example job price (Premium)
94
Number of transports in 2025
99.06%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
50
 €
Bordeaux
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
785
 €
Bordeaux
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
463
 €
Bordeaux
Rouen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
443
 €
Bordeaux
Duisburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
32
 h
1368
 €
Bordeaux
Hamburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
25
 h
768
 €
Vannes
Quimper
Rennes
Rouen
Duisburg
Hamburg
Bordeaux

Before/after (last 6 months)

-0,12
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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