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Securing the transport of robotic equipment for the glass industry in Europe.
CASE STUDY

Securing the transport of robotic equipment for the glass industry in Europe.

A manufacturer specializing in robotic systems for glass production needed to ensure damage-free deliveries of its often heavy, high-value machines to industrial sites internationally. The sensitivity and cost of the equipment required meticulous selection of carriers and tightly managed logistics to prevent incidents during transit. The involvement of a provider with strict carrier verification and an excellent damage-free delivery rate made shipments to major European markets more reliable.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of robotic solutions for automating glasswork; industrial site based in Provence, France; export logistics flow focused on Europe and North America.

Volume & seasonality

An average of 9 shipments per month with peaks during March–July period (+39%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and non-slip mats, total shipment weight between 2,300 and 6,000 kg.

Delivery constraints

Same-day delivery, loading assistance, secure parking.

Targets

Provide visibility of transport, trucks available on demand

Objectives

Transport tracking and email notifications through DONE Space platform, average truck availability at 99.69% of orders placed, transport cost reduction above 11%
26
 h
Saint-Rémy-de-Provence→Strasbourg transit time
100
 €
Example job price (Premium)
211
Number of shipments in 2025
99.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Rémy-de-Provence
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
26
 h
100
 €
Saint-Rémy-de-Provence
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
792
 €
Saint-Rémy-de-Provence
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
492
 €
Saint-Rémy-de-Provence
Nancy
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
11
 h
712
 €
Saint-Rémy-de-Provence
 Cottbus
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
49
 h
1879
 €
Saint-Rémy-de-Provence
Zwolle
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
19
 h
667
 €
Strasbourg
Niort
Poitiers
Nancy
 Cottbus
Zwolle
Saint-Rémy-de-Provence

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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