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Securing the transport of sensitive goods for a regional pool industry player.
CASE STUDY

Securing the transport of sensitive goods for a regional pool industry player.

A specialist in pool construction and renovation in Normandy, this manufacturer needed to guarantee the undamaged delivery of fragile and bulky equipment to job sites and distribution points. Thanks to a rigorous carrier verification process and constant shipment monitoring, our team enabled strict control over undamaged delivery rates while ensuring rapid availability of suitable vehicles across the whole region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and installer of pool and spa spaces; business located near Dieppe, Normandy; distribution and operations in Western France.

Volume & seasonality

An average of 11 shipments per month, with peaks during April-August (+24%)

Units & packaging

Custom goods 320x150x130 cm secured with lashing straps and corner protectors, total shipment weight between 2,400 and 6,200 kg.

Delivery constraints

Same-day pickup, tail lift, all-risk insurance.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents are available on the DONE Space platform, 98.79% of shipments delivered on time, transport cost reduced by over 18%
5
 h
Rouen→Paris transit time
404
 €
Example job price (Premium)
159
Number of transports in 2025
98.79%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rouen
Paris
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
5
 h
404
 €
Rouen
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
6
 h
100
 €
Rouen
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
18
 h
576
 €
Rouen
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
431
 €
Rouen
Eindhoven
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
316
 €
Rouen
Mechelen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
367
 €
Paris
Le Mans
Nice
Lille
Eindhoven
Mechelen
Rouen

Before/after (last 6 months)

-0,18
Cost per shipment
-3h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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