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Securing the transport of sensitive technical solutions with a 99.95% damage-free delivery rate.
CASE STUDY

Securing the transport of sensitive technical solutions with a 99.95% damage-free delivery rate.

An energy management consulting company for buildings, active in both the tertiary and public sectors, needed to regularly ship technical equipment and sensitive devices to various client sites across France and Europe. Ensuring equipment integrity and minimizing risk of damage were essential. Thanks to the provider’s thorough verification process and a 99.96% damage-free delivery rate, the company maintained quality commitments and met the expectations of institutional partners and private companies.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in energy consulting and building optimization; based in Île-de-France; solutions delivered to communities and companies throughout France and Europe.

Volume & seasonality

Average of 25 shipments per month with peaks during March-June period (+34%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Same-day pickup, tail lift, all-risks insurance.

Targets

Enable transport visibility, instant access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on DONE Space platform, over 9% reduction in transport costs
8
 h
Tours→Quimper transit time
727
 €
Example job price (Premium)
96
Number of transports in 2025
98.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tours
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
727
 €
Tours
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
626
 €
Tours
Roanne
16x palette EU, 120x80 cm, 7 400 kg
Porteur
9
 h
782
 €
Tours
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
284
 €
Tours
Bremen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
18
 h
470
 €
Tours
Augsburg
5x palette EU, 120x80 cm, 900 kg
VAN
16
 h
833
 €
Quimper
Lorient
Roanne
Auxerre
Bremen
Augsburg
Tours

Before/after (last 6 months)

-0,2
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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