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Securing the transport of sensitive works for custom carpentry and interior fittings.
CASE STUDY

Securing the transport of sensitive works for custom carpentry and interior fittings.

A specialist in interior fittings manufactures custom stairs, railings, and walkways for demanding projects in Brittany and the Paris region. To minimize the risk of damage or delay when transporting large and fragile pieces, the logistics provider relies on a strict carrier selection process and guarantees a damage-free delivery rate of 99.97%, ensuring reliability and peace of mind throughout the supply chain.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of made-to-measure wooden, metal, and glass works for interior fittings. Production site in Brittany. Delivery to construction professionals, architects, and developers in Brittany and Île-de-France.

Volume & seasonality

An average of 10 shipments per month with peaks during the March-June period (+33%)

Units & packaging

Custom goods 320x150x130 cm, secured with lashing straps and corner protectors, total weight per shipment between 1,900 and 5,500 kg.

Delivery constraints

Fixed loading times, tailgate + pallet truck, GPS tracking.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction by over 11%
8
 h
Vitré→Troyes transit time
50
 €
Example job price (Premium)
196
Number of transports in 2025
98.48%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vitré
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
50
 €
Vitré
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
464
 €
Vitré
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
2
 h
405
 €
Vitré
Grenoble
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
731
 €
Vitré
Mechelen
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
404
 €
Vitré
Willebroek
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
26
 h
775
 €
Troyes
Cholet
Le Mans
Grenoble
Mechelen
Willebroek
Vitré

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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